Capitec studies headline earnings progress of 23% to R16.8 billion, celebrates R1 billion in shopper financial savings, and enters its subsequent chapter as a diversified monetary companies group constructed on the belief of 26 million South Africans
Capitec opened its doorways 25 years in the past with a easy perception: banking ought to be easy, clear and inexpensive. That perception continues to information the enterprise because it delivers one other sturdy 12 months of progress and deepens its function within the on a regular basis lives of South Africans.
For the monetary 12 months ended February 2026, Capitec elevated headline earnings by 23% to R16.8 billion, achieved a return on fairness of 31%, and now serves 26 million lively purchasers. The Group is now absolutely diversified with Private Banking contributing 41% of Group headline earnings, supported by 27% from Insurance coverage, 26% from Fintech(VAS and Capitec Join) and 5% from Enterprise Banking. Over the previous 12 months, the Group continued to earn and deepen the belief of purchasers by delivering easy, clear and inexpensive monetary options at scale. Digital transaction platforms, private and enterprise banking companies, and insurance coverage presents matured additional, broadening the ecosystem and rising the worth delivered to purchasers. Progressive credit score options expanded accountable entry to credit score whereas remaining inside threat urge for food, whereas important funding in fraud prevention, knowledge and synthetic intelligence strengthened shopper safety and strengthened belief. These foundations give Capitec confidence in what it’s constructing for purchasers, shareholders and South Africa.
Graham Lee, Group Chief Government Officer, says the outcomes replicate Capitec’s enduring dedication to serving purchasers in ways in which matter. “Our progress over the previous 12 months displays 25 years of staying targeted on what issues most: making banking easier, extra accessible and extra inexpensive for our purchasers. The belief that 26 million South Africans place in us is one thing we worth deeply, and it stays the muse on which we proceed to construct.”
“Greater than the numbers, these outcomes show that purchasers are selecting Capitec to play an even bigger function of their monetary lives. That belief is earned over time, and we stay dedicated to honouring it.”
Development with objective
Capitec’s evolution right into a diversified monetary companies group displays a deliberate technique to deepen relationships with purchasers throughout extra components of their monetary lives. Non-interest earnings remained 67% of earnings from operations after credit score impairments, reflecting how meaningfully the Group’s earnings combine has advanced. Web curiosity earnings after credit score impairments grew by 18% to R24.1 billion on account of product innovation and prudent credit score granting.
Worth-added companies and Capitec Join grew 38% to R6.1 billion, whereas internet insurance coverage earnings elevated 38% to R5.2 billion as purchasers moved deeper into the broader Capitec ecosystem. Funeral Cowl lives assured elevated by 13% to 16.6 million, and Life Cowl grew 129% to 221 000 lives insured, reflecting sturdy demand for easy, related insurance coverage options that meet actual shopper wants.
Utilizing scale to boost shopper worth
Disciplined execution and technology-enabled platforms proceed to translate scale into shared worth. Over the past monetary 12 months, Capitec returned R1 billion to purchasers by way of decrease charges, diminished pricing, money again programmes, and rewards reinforcing the hyperlink between progress and long-term shopper worth.
These financial savings embrace:
- R228 million in financial savings by way of the simplification and discount of charges in March 2025
- R213 million delivered to South African companies by way of diminished card machine and service provider fee charges, and discounted point-of-sale units
- R61 million saved by way of decrease worldwide card charges and nil foreign exchange margins
- R330 million saved by way of decrease Capitec Join knowledge costs
- R108 million in financial savings by way of free Join knowledge and Stay Higher rewards
- R107 million in 1% money again for each rand spent on a Capitec Credit score Card
Capitec Join, the nation’s largest MVNO, deepens this worth additional. With 1.5 million lively purchasers within the final three months, it has grow to be an more and more embedded a part of purchasers’ every day lives. Over the previous 12 months, the Group gave again 3 petabytes of free knowledge, price R78 million, serving to purchasers keep related to work, faculty and alternative. Along with giving purchasers entry to inexpensive connectivity, Capitec Join additionally launched inexpensive gadget gross sales to all purchasers by way of partnerships with Samsung and Apple, delivered nationwide.
Deepening worth throughout private and enterprise banking
Private Banking stays the expansion engine of the Group, with 25.2 million lively purchasers – rising by 7%, and 9.9 million absolutely banked purchasers rising by 12%. Digital adoption continued to speed up, with half of all funds now digital. E-commerce transactions, together with Capitec Pay, elevated 32% to 643 million, Pay pockets transactions rose 103% to 335 million, and worldwide and cross-border cost volumes elevated 29% to 85.6 million.
Private and Enterprise Banking launched revolutionary credit score choices throughout the 12 months that have been designed to align repayments with purchasers’ earnings patterns and enterprise cycles. These options expanded entry to formal credit score for people and entrepreneurs who have been beforehand underserved, supporting monetary inclusion whereas enabling purchasers to enhance their livelihoods and construct sustainable companies. Focused presents fuelled by knowledge analytics supported complete mortgage disbursements progress of 34% to R98.3 billion highlighting deep shopper insights and understanding.
Enterprise Banking gained sturdy momentum as extra entrepreneurs and small companies responded to a transparent worth proposition constructed on low charges, sturdy service and sooner credit score approvals. Companies and entrepreneurs grew 71% to 456 000. Service provider turnover by way of Capitec card machines reached R98.6 billion, whereas the scored lending guide grew 118% to R3.1 billion and scored mortgage disbursements elevated 134% to R3.2 billion. The Entrepreneur Account and Pay-As-You-Commerce are extending this momentum by giving smaller and underserved companies easier banking and extra sensible entry to working capital.
Innovation to strengthen safety and increase entry
Capitec’s innovation technique stays targeted on fixing actual shopper issues in sensible methods. Right now, one in three South African adults (15 million) are lively on the app – this elevated by 19%. As digital adoption grows, so too does the significance of safety, belief and resilience. Through the 12 months, Capitec’s fraud prevention techniques blocked greater than 131 000 dangerous beneficiaries, together with 64 000 mule accounts, whereas AI warnings stopped over 394 000 rip-off funds and helped save purchasers greater than R673 million.
Innovation can also be increasing entry past banking companies. By way of its work with the Division of Residence Affairs, Capitec has enabled Sensible ID purposes throughout 86 branches nationwide. Thus far, 71 000 profitable ID purposes have been processed, together with greater than 5 400 senior residents assisted, with purchasers capable of apply in-branch inside 5 minutes. That is sensible innovation that restores dignity, saves time and extends entry to important companies.
Investing in South Africa’s progress
Capitec’s social influence method is rooted within the perception that long-term progress should create broader alternative. Through the 12 months, the Group invested R75.9 million in training throughout the varsity pipeline, whereas the Capitec Basis’s whole-school method reached 33 public excessive colleges and round 23 000 learners.
Capitec workers additionally performed an lively function in bringing this influence to life, with 3 404 workers delivering 1 034 volunteer programmes and contributing R5.2 million in depart worth. Internally, this similar dedication to alternative is mirrored in a folks technique targeted on inclusion, youth improvement and future-fit progress. Up to now 12 months, 87% of latest hires have been youth, 89% have been fairness hires and 57% have been feminine, supported by 250 bursaries and graduate improvement alternatives and 1 067 learnerships.
The following 25 years
Trying forward, the foundations Capitec has constructed over 25 years – simplicity, belief, knowledge functionality and a shopper base that spans each earnings bracket and life stage, place the Group strongly for its subsequent chapter of progress and influence. Within the close to time period, the main focus stays on increasing the funds ecosystem, deepening embedded monetary options, and constructing on the momentum throughout Enterprise Banking, insurance coverage, connectivity and digital companies.
Lee provides: “Our fundamentals haven’t modified in 25 years, and they won’t change within the subsequent 25. We’ll proceed to guard the belief our purchasers place in us, make banking easier and extra inexpensive, and make sure that our progress delivers extra worth to the folks we serve.”
